No Returns or Exchanges Policy for Hair Extensions

At The Hair Lounge, we take great pride in delivering exceptional hair extension services and premium products. Due to the nature of hair extensions and hygiene considerations, we uphold a strict "No Returns or Exchange" policy for all hair extension purchases.

Once hair extensions have been applied or removed from their original packaging, they become non-returnable and non-exchangeable. We maintain the highest standards of hygiene to ensure the safety and satisfaction of all our clients.

Before proceeding with hair extension services, we encourage clients to participate in a comprehensive consultation. This consultation allows us to determine the most suitable extension type, color, and length based on the client's preferences and needs. Our aim is to ensure that each client makes an informed decision and is satisfied with their choice.

In the rare event of a potential defect in the hair extension product, we will take prompt action to address the issue. In such cases, the hair extension will be sent to the manufacturer for a thorough analysis by skilled professionals. Please note that this process may take up to a few weeks, and The Hair Lounge shall not bear any financial responsibility related to the manufacturer's decision.

By clicking “I AGREE” below, I acknowledge that I have read and understood the "No Returns or Exchange" policy for hair extensions at The Hair Lounge. I am aware that once the hair extensions have been applied or removed from their original packaging, they are considered non-returnable and non-exchangeable. I also understand the process for addressing potential defects in the product and agree to abide by this policy.